Skip to main content

Notification list

Trigger nameTrigger ConditionsNotification CategoryNotification Sub CategoryMessage + CTACTA Outcome
User taggedA member is tagged in a chat roomChatroomUser Taggeduser tagged you! chatroom name: message_textRelevant chat room
User ReactedA member reacts on a messageChatroomUser Reacteduser reacted on your message with reactionRelevant chat room
Response in followed chatroomA user chats in a followed chat roomChatroomUser Respondedchatroom_name
user: message_text
Relevant chat room
A chat room pinned by the CMA chat room has been pinned on the community feed by a CMChatroomChatroom pinned by CMChat room pinned! Your community manager cm_first_name has just pinned chat_room_title on everyone’s feed.Chat room opened
Topic in a chat room updatedA chat room has been updated by either the CM or the chat room creatorChatroomTopic updatedTopic updated! The topic of your followed chat room chatroom_name has just been updated.Chat room opened with the current topic visible
Secret Chat room (member)Secret chat room createdChatroomMember added to secret chatroomTitle: community_name You have been added to chatroom_nameRelevant chat room
Secret Chat room (member)Member removed from secret chat roomChatroomMember RemovedTitle: community_name
You have been removed from chatroom_name
Relevant chat room
Secret Chat room (Community Manager)Secret chat room createdChatroomSecret Chatroom CreatedTitle: community_name user created a secret chat roomRelevant chat room
Micro PollWhen Micro poll is postedChatroomMicro poll createdTitle: Time to vote!
Message: user started a poll in chatroom_room_name in community_name.
CTAs: Vote (Opens poll room), Follow (Follows the chatroom and open the poll room)

Variable Description​

VariableDescription
userThe username or name of the user who performed an action or was mentioned in the message
chatroom_nameThe name of the chatroom where the message or action took place
message_textThe text content of a message
reactionThe specific reaction used by a user on a message
event_room_nameThe name of an event room or event being referred to
response_textThe text of a response or reply
poll_room_nameThe name or reference of a poll room
poll_dataData related to a poll, such as the available choices/options
event_nameThe name or title of an event
community_nameThe name of the community or group where the action or event occurs
cm_first_nameThe first name of the community manager who performed an action
chat_room_titleThe title or name of a chat room
chat_textThe text content of a chat message
chatroom_room_nameThe name of a chatroom or room where a poll or message was posted

Other relevant definitions​

WordDefinition
CTACall-to-action, indicating a suggested action to be taken, such as accepting or viewing
CMCommunity Manager